Privacy policy

1. General

This Privacy Statement outlines the information Claire France may collect and how we may use that information. This Privacy Statement applies only to the Claire France website which is intended for use by residents of Canada.

2. Personally-Identifiable Information

Claire France will only collect personally identifiable information if you provide it to us voluntarily. We collect your personal information when you:

i) Purchase products on our Website;

ii) Create an account on the current Website;

iii) Complete a survey or participate in a contest or any other promotion;

iv) Contact us or otherwise submit information to Claire France. 

Personal information may include your name, address, email address, phone number, purchased items, date of birth, payment method and any other personal information you may give to Claire France. In addition, personal information may also include information collected automatically when you visitour Website. In fact, we do collect information from your browser. This could include your IP address, the type and language of your computer, the hours of access, the content of any unsuccessful cookies accepted by your browser and the address of the websites from which you were redirected to our Website.


3. Use of Personally Identifiable Information

Claire France may collect and use your personally identifiable information to help us understand your needs and how we may improve the products and services that we offer you, and also to contact you. Your information may be shared with Claire France agents or contractors in connection with services that these individuals or entities perform for Claire France. Otherwise, Claire France will not disclose your personally identifiable information to others without your consent. The information and promotions on the Claire France website are for residents of Canada and are only valid in Canada, unless otherwise indicated on the website. We may sometimes ask you to confirm that you live in Canada, in order to ensure that the answers or information we provide to you are appropriate for your country of residence.

i) Authorized Service Providers: We may share your Personal Information with authorized service providers who perform transactions on our behalf. Some of the services offered by these vendors include processing orders and credit card payments, delivery, customer service, marketing assistance, sales and business analysis, customer support, Website development, or conducting contests, sweepstakes and surveys, as well as supporting other features of our Website. These service providers may have access to your Personal Information for the sole purpose of performing their functions; 

ii) Business Partners: We may share your Personal Information with our business partners in order to provide you with products, services, promotions, contests or sweepstakes through our Website or our services. Our partners may use your Personal Information in accordance with their own privacy policies. To learn more about the privacy policy of any one of our business partners in particular, you should contact that partner directly.


4. Security

Claire France is committed to protecting the data you provide to us and will take reasonable precautions to protect your personally identifiable information from loss, misuse or alteration. Claire France agents or contractors who have access to your personally identifiable information in connection with providing services for Claire France are required to keep the information confidential and are not permitted to use such information for any other purpose.

5. Children

If you are under the age of majority in your province or territory of residence, please be sure to ask your parents for permission before providing any personally identifiable information to us.

6. Non-Personally-Identifiable Information Collected Automatically

We may collect information about you that is not personally identifiable, such as the type of internet browser or computer operating system you are using and the domain name of the website from which you linked to our site. In addition, when you view our website, we may store some information on your computer in the form of a "cookie" or similar file. Cookies allow us to tailor a website or promotion to better match your interests and preferences. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Claire France does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.

Claire France reserves the right to change this Privacy Statement at any time.

7. Newsletters

Our electronic communications allow you to take advantage of our promotions, offers and competitions. You can unsubscribe at any time via the unsubscribe mechanism included in our messages. As stated by law your withdrawal request will be processed within 10 days.